⭐ 4.6 (288 reviews)
Visibility: 90/100CELL FIX stands out as Saugus's premier phone repair destination, consistently praised for Lucas's expert technical skills and honest approach to pricing. Customers appreciate the quick turnaround times (often 20-30 minutes), transparent service with no hidden fees, and the personal touch of watching repairs happen in real-time. The shop has earned loyalty through quality work, fair pricing that beats competitors like Apple Store, and exceptional customer service that includes complimentary accessories.
Based on 288 customer reviews
Address: 1201 Broadway, Saugus, MA 01906, USA
Phone: (781) 233-8000
Hours: Friday 10:00 AM – 9:00 PM, Monday 10:00 AM – 8:00 PM, Sunday 12:00 – 6:00 PM, Tuesday 10:00 AM – 8:00 PM, Saturday 10:00 AM – 9:00 PM, Thursday 10:00 AM – 8:00 PM, Wednesday 10:00 AM – 8:00 PM
Parking: Free mall parking available with multiple entrances
Peak times: Saturday afternoons 1-4pm
Nearby neighborhoods: Saugus Center, Cliftondale, East Saugus
Nearby landmarks: Square One Mall main entrance, Near Macy's and Best Buy, Route 1 corridor
Professional screen repair for all iPhone and Android models with high-quality replacement parts. Most repairs completed in 20-30 minutes.
Expert troubleshooting for complex issues including power problems, connectivity issues, and component failures.
Specialized repair for charging ports, SIM card trays, and connectivity components.
Wide selection of cases, screen protectors, and mobile accessories available for purchase.
⭐ 4.6 out of 5
288 total reviews
Rating consistently high over last 12 months with strong customer loyalty. 18 new reviews this month.
“Lucas is the cellphone doctor. He has fixed several of our phone screens. He is very personable and efficient. I recently brought my phone back because there was an issue with the sim tray and he was able to solve the problem quickly. He is an honest guy and I would recommend his services.”
— Pamela“I'm so glad I found this place. I came in for a cracked iPhone screen, and the entire experience was fantastic. The service was quick: The screen was replaced in about 30 minutes, and they even had cute cases for sale while I waited. The staff was transparent: They were very upfront about the cost and timeline, and there were no hidden fees. The quality is great: The new screen looks and feels like it did when I first got the phone. Best value: I had received a quote from another shop for much more, and the quality of the repair here is far superior. I will definitely be returning for any future phone repairs and will be sending all my friends here.”
— John Doe“I came in with a completely shattered iPhone, and this guy spent hours fixing it up for me. He was patient, professional, and really knew what he was doing. On top of that, he hooked us up with great discounts, plus new cases and screen protectors on the house. You don’t get service like that anywhere else. Super friendly, super helpful, and honestly went above and beyond. If you need your phone repaired, this is the place to go. I’m definitely coming back for anything phone-related!”
— Pedro Rivera“Lucas was incredible! Great energy, positive and friendly. This business is very honest in pricing and cost affordable. Apple Store couldn’t figure out what the problem was for my iPhone 13 which couldn’t turn on and want to charge me almost $400 to fix it. He got my phone fixed for $100 in less than 30 mins time and you get to see all the work in person. You will not be disappointed in trusting Lucas! They have 5 other locations so I highly recommend any of your loved ones to this trusted business when phone repair needed. Thanks Lucas!”
— PedroMost screen replacements and common repairs are completed in 20-30 minutes while you wait.
Yes, we stand behind our work and will address any issues that arise from our repairs.
Lucas specializes in complex diagnostics and has successfully repaired phones that Apple Store couldn't fix, often at a fraction of the cost.
We repair all iPhone models and most Android devices including Samsung, Google Pixel, and other major brands.
Many repairs come with complimentary screen protectors, and we often include cases and other accessories as part of our service.
Status: Open now
Peak hours: Saturday 1-4pm
Average repair time: 20-30 minutes
Popular this month: iPhone screen repairs, Samsung repairs
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